7.1 General Donation Policy

Donations are voluntary contributions made to support the charitable objectives and activities of the organisation.

Once a donation has been successfully processed, it is generally non-refundable.

However, the organisation may consider a refund request in exceptional circumstances, including:

• Duplicate payment.

• Incorrect amount charged due to a technical or payment-processing error.

• Unauthorised transaction reported by the donor.

• Payment made due to an apparent technical malfunction.

• Any other circumstance specifically approved by the organisation.

7.2 Refund Request

A donor wishing to request a refund should contact the organisation as soon as possible after the transaction.

The request should include:

• Donor’s full name

• Registered email address or phone number

• Donation date

• Donation amount

• Transaction/reference ID

• Reason for the refund request

• Relevant payment confirmation or receipt, if available

Refund requests may be submitted through the organisation’s official contact details published on the website.

7.3 Refund Review

Each refund request will be reviewed individually.

The organisation may request additional information or documentation to verify the transaction and identity of the donor.

Approval of a refund is subject to verification of the transaction and the circumstances of the request.

7.4 Refund Processing

If a refund is approved, the amount will normally be returned through the original payment method used for the transaction, wherever technically possible.

The time taken for the refunded amount to appear in the donor’s account may depend on the payment gateway, bank or financial institution.

Any applicable payment gateway, banking or transaction charges may be deducted where permitted and applicable.

7.5 Fraudulent or Unauthorised Transactions

If a donor believes that a transaction was unauthorised or fraudulent, they should immediately contact the organisation and their bank or payment provider.

The organisation may investigate the transaction and may request supporting documentation.

8. Programme Fees and Other Payments

Where the organisation separately charges fees for any educational programme, event, service, registration or activity, the applicable fee, cancellation and refund conditions may be communicated separately before payment.

Where specific programme terms conflict with this general policy, the specific programme terms will apply to that payment.

9. Intellectual Property

Unless otherwise stated, the content available on this website, including text, photographs, graphics, logos, designs and other materials, belongs to or is used with permission by The Royal Western Education Society.

Unauthorised reproduction, modification, distribution or commercial use of such material is prohibited.

10. Third-Party Links and Services

The website may contain links to third-party websites, payment gateways, social-media platforms or other services.

The organisation is not responsible for the content, availability, security or privacy practices of third-party websites.

Users should review the applicable terms and privacy policies of third-party services before using them.

11. Privacy

Personal information submitted through the website is handled in accordance with the organisation’s Privacy Policy.

Users should review the Privacy Policy before submitting personal information through the website.

12. Limitation of Liability

To the extent permitted by applicable law, The Royal Western Education Society shall not be responsible for losses arising from:

• Temporary unavailability of the website.

• Technical failures or interruptions.

• Third-party payment gateway failures.

• Incorrect information submitted by users.

• Unauthorised access caused by circumstances outside the organisation’s reasonable control.

• Third-party websites or services.

Nothing in these Terms & Conditions excludes any liability that cannot legally be excluded under applicable law.

13. Changes to These Terms

The organisation reserves the right to modify or update these Terms & Conditions from time to time.

Changes will be published on this website. Continued use of the website after publication of changes constitutes acceptance of the updated terms.

14. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the applicable laws of India.

Subject to applicable law, disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the appropriate courts in Maharashtra, India.

15. Contact

For questions concerning these Terms & Conditions, donations, cancellations or refunds, please contact:

The Royal Western Education Society
D1-308, Mantra 24 West, Gat No. 204,
Next to Lodha Belmond, Gahunje,
Taluka Maval, District Pune – 412101, Maharashtra, India.

Email: support@example.com

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Refund & Cancellation Policy

Effective Date: [Insert Date]

The Royal Western Education Society is committed to maintaining transparency in all donation and payment transactions.

Donations

All donations are voluntary and are generally non-refundable once successfully processed.

Refunds may be considered in exceptional cases such as:

• Duplicate transactions.

• Technical errors resulting in an incorrect charge.

• Unauthorised transactions.

• Accidental overpayment.

• Other circumstances approved following verification.

Cancellation of Recurring Donations

Donors may request cancellation of future recurring donations at any time.

Cancellation will stop future payments but will not automatically refund payments that have already been successfully processed.

Refund Request Period

Refund requests should preferably be submitted within 7 days of the transaction.

Requests submitted after this period may still be considered where there is evidence of a genuine payment error, duplicate transaction, unauthorised transaction or other exceptional circumstance.

Refund Method

Approved refunds will normally be processed to the original payment method.

The actual time taken for the refund to reach the donor’s account depends on the payment gateway and the donor’s bank or financial institution.

Transaction Charges

Where applicable and legally permissible, payment gateway or transaction charges that have already been incurred may not be recoverable.

Verification

The organisation reserves the right to verify every refund request before approving it. False, fraudulent or misleading refund claims may be rejected.

Contact for Refunds

For refund or cancellation requests, please provide the transaction/reference number and contact the organisation using the official contact details published on th